For Australian air-con and hvac
The jobs you miss don't leave a voicemail.
You’re in a roof cavity at 50 degrees, on a ladder at an outdoor unit, or brazing — none of which pause for a phone.
So the call rings out, they don't leave a message, and they ring the next air-con technician on Google. We text them back in about ten seconds instead, work out what the job is, and put it on your phone — while you keep working.
🛡️ No Job, No Fee
You don't pay until it catches you a job. If you don’t win work in the 30 days after that, we refund every cent and you keep the leads.
Let it ring out and hang up — you'll get exactly what your customer gets.
What your missed calls actually are
- Split system supply and install
- Ducted system installs and repairs
- No cooling or no heating
- Servicing, cleaning and regassing
- Noisy or leaking indoor units
- Evaporative cooler service
Not all of them, obviously. Plenty are suppliers, wrong numbers and robocalls — which is why we won't tell you what your missed calls are “costing” you. We don't know, and neither does anyone else selling you this.
The ones that can't wait
Urgent means something different for air-con and hvac
A generic answering service treats every call the same. These are the ones where an hour matters, and they get flagged straight to your phone as an SMS alert rather than sitting in a list:
- No cooling in a heatwave with elderly people or a baby in the house
- Water pouring out of an indoor unit into the ceiling
- Burning smell from a unit
- Commercial cool room or server room down
The phone does not ring for weeks and then rings for eleven days straight the moment it hits 38. Missing calls in that window is the whole year.
What it sounds like
A real shape of conversation for air-con and hvac — running while you're still on the tools. You set the questions; this is roughly how it goes.
Illustrative — not a real customer's conversation. The AI never claims to be you: if someone asks straight out, it tells them it's an assistant and that you'll ring back.
And they can send a photo
A photo of the outdoor unit’s data plate gives you the model and gas type before you leave the yard — which is the difference between one trip and two in the middle of a heatwave.
What you get before you ring back
- Split, ducted or evaporative — and what brand if they know
- Whether it’s doing nothing at all or just not cooling properly
- Roughly how old the unit is
- Single storey or double, and roof access
- Whether anyone in the house is vulnerable to the heat
So when you do ring back, you're not starting from “g'day, you called?”. You already know whether it's worth the drive, what to put on the van, and whether it can wait until Thursday.
Keep your number. Keep your phone.
Nothing on your van, your ads or your website changes. There's no app and no new number to hand out — we use the call forwarding already built into your mobile service, so your phone rings like it always has and we only ever see the calls you don't answer.
Works on any handset and any Australian plan, prepaid included. The one thing that has to change is switching your carrier's voicemail off, because voicemail answers on the same conditions we do — we do that with you on the phone, and we've written it up carrier by carrier.
No job, no fee · 5 minutes to set up · we do it with you
Not sure you've got a problem worth paying for? Run the two-minute leak test — it runs on your phone, sends nothing anywhere, and tells you to buy nothing if the answer is zero.